Honest comparison

Promptier vs Qwaiting: Queue Management for Indian Businesses

Looking at Qwaiting for your clinic, bank branch or service centre? Here is a fact checked, side by side look at Qwaiting and Promptier: pricing, free plan, customer app, hardware and features. Every Qwaiting fact on this page comes from qwaiting.com.

Qwaiting facts checked on

By Thoufeeq Maheen, CEO and Cofounder, Ionaught Technologies. We make Promptier, so we only use facts Qwaiting publishes and link every one.

PPromptierMade in India
Starts at
Free then ₹499/mo per location
Free plan
Yes, no time limit
Billed in
Indian rupees
Customer joins by
QR code, browser only
Hardware
None needed
QQwaiting
Starts at
$249/mo Starter plan
Free plan
14 day free trial
Billed in
US dollars
Customer joins by
QR, link, kiosk or app
Hardware
Optional kiosks, signage

The short answer

Promptier is a browser only queue system built for Indian service businesses. It starts free, then costs ₹499 a month per location, and needs no customer app or hardware. Qwaiting is a broader global platform priced from $249 a month in US dollars, with a 14 day trial, an optional mobile app, kiosks, digital signage and CRM, ERP and HIS integrations. Choose Promptier for a simple, low cost QR queue. Choose Qwaiting if you need kiosks, on premises hosting or deep integrations.

Key differences

Three differences that matter most to Indian businesses.

Rupee pricing, per location

Promptier is billed in rupees, from ₹0 to ₹499 a month per location. Qwaiting lists plans in US dollars, from $249 to $649 a month.

Browser only vs app and kiosk options

Promptier runs only in the phone's browser after a QR scan. Qwaiting supports the browser too, and adds an iOS and Android app and self service kiosks.

Free forever vs free trial

Promptier has a free Starter plan for up to 30 customers a day with no time limit. Qwaiting offers a 14 day free trial on every plan, with no free plan listed.

Side by side

Promptier vs Qwaiting: feature and pricing comparison.

Qwaiting details below are taken only from Qwaiting's own website and were checked on 5 October 2026. Each row links to the page the fact came from.

Swipe the table sideways to see Qwaiting →

Promptier vs Qwaiting, as listed on business.promptier.in and qwaiting.com on 5 October 2026
FeaturePromptierQwaiting
Starting price✓Free, then ₹499 a month per location$249 a month (Starter) Qwaiting pricing page
Pricing basisPer locationPer plan, scaled by staff logins (5 to 50). Unlimited locations listed on Custom plan only Qwaiting pricing page
Currency✓Indian rupeesUS dollars Qwaiting pricing page
Free option✓Free plan, up to 30 customers a day, no time limit~14 day free trial, no card needed Qwaiting pricing page
PlansStarter (free), Pro (₹499), Enterprise (custom)Starter $249, Business $349, Enterprise $399, Custom $649 a month Qwaiting pricing page
Customer joins byQR code or link, in the phone browserQR code, web link, kiosk or mobile app Qwaiting features page
Customer app needed✓No, browser only~Optional iOS and Android app Qwaiting features page
Live wait time for customers✓Live position and estimated wait✓Live wait times Qwaiting features page
Customer notificationsPhone notifications in the browserSMS, email or mobile app Qwaiting features page
Appointments and walk ins✓One live queue for both✓Appointment booking with walk in queues Qwaiting home page
Hardware✓None. Runs on existing phones, laptops and TVsOptional self service kiosks and digital signage Qwaiting home page
Multi locationEnterprise plan, one dashboardCentral dashboard. Unlimited locations listed on Custom plan only Qwaiting pricing page
Integrations and APIAPI on EnterpriseCRM, ERP and HIS integrations. API from Enterprise plan Qwaiting features page
DeploymentCloud, browser basedCloud or on premises Qwaiting features page
Languages listedEnglishEnglish, Arabic, French, Spanish Qwaiting features page
Setup time✓Usually live the same day✓Live the same day Qwaiting features page
SupportIST hours, Monday to Saturday, GST invoicesChat and email on Starter. Account manager on Enterprise Qwaiting pricing page
Sources: qwaiting.com, qwaiting.com/pricing and qwaiting.com/products/cloud-based-software, checked 5 October 2026. Prices and features change, so check Qwaiting's site for current details. Spot something out of date? Tell us and we'll correct it.

Pricing

Qwaiting pricing vs Promptier pricing for one location.

An example for one clinic, salon or branch counter, using each company's published prices. Qwaiting's price is in US dollars, so the rupee cost depends on the exchange rate and any taxes.

Promptier Pro

₹5,988 a year, one location

₹499 a month × 12. Or start on the free plan.

  • Free planYes, up to 30 customers a day
  • Bookings included1,000 a month
  • Queue usersUnlimited
  • HardwareNone
  • Customer appNot needed

Qwaiting Starter

$2,490 a year, billed yearly

Yearly billing with 2 months free. Paid monthly, it is $249 × 12 = $2,988.

  • Free planNo, 14 day free trial
  • Staff logins5
  • API accessFrom Enterprise plan
  • Kiosks and signageSeparate products
  • Analytics and reportingFrom Business plan

Qwaiting prices as listed on qwaiting.com/pricing on 5 October 2026. Promptier prices as listed on business.promptier.in.

Which to choose

Looking for a Qwaiting alternative in India? Which to choose.

Both are good tools. They suit different businesses.

Choose Promptier if you

  • ✓Run a clinic, salon, bank branch or service counter in India
  • ✓Want to start free and pay in rupees, per location
  • ✓Don't want customers to download an app
  • ✓Don't want to buy or maintain kiosks, printers or token machines
  • ✓Need bookings and walk ins in one live queue
  • ✓Want support in IST hours and GST invoices

Qwaiting may suit you better if you

  • ✓Want self service kiosks or digital signage hardware
  • ✓Need on premises hosting
  • ✓Need CRM, ERP or HIS integrations out of the box
  • ✓Serve customers in Arabic, French or Spanish
  • ✓Want a dedicated account manager (Enterprise plan)
  • ✓Need SSO, audit logging or white label design (Custom plan)
  • ✓Want a larger global vendor. Qwaiting says it serves 10,000+ businesses in 30+ countries (qwaiting.com)

How Promptier works

A QR queue your customers can use in seconds.

1

Scan the QR code

Customers scan a printed code at your entrance. No app, no sign up.

2

Join the live queue

Walk ins and bookings appear together in one ordered list.

3

See their place

Each customer sees their position and estimated wait on their phone.

4

Get called in

Staff tap call next. Customers are notified and the TV display updates.

Learn more about the QR queue system, running appointments and walk ins in one queue, or replacing a machine with a digital token management system. For clinics and hospitals, see the hospital queue management system. Weighing hardware against software? Read our token machine vs digital queue cost comparison.

How we compared Promptier and Qwaiting

Every Qwaiting detail comes from three public pages on qwaiting.com (home, pricing and features), checked on 5 October 2026. We didn't use review sites, sales calls or guesses. Promptier details come from business.promptier.in. Where Qwaiting offers something Promptier doesn't, such as kiosks, on premises hosting or more languages, we say so. If anything here is out of date, tell us and we'll correct it.

FAQ

Promptier vs Qwaiting: common questions.

What is the main difference between Promptier and Qwaiting?+

Promptier is a browser only queue system priced in rupees per location, with a free plan and no customer app or hardware. Qwaiting is a broader platform priced in US dollars, with a 14 day free trial, an optional mobile app, self service kiosks, digital signage and integrations, as listed on qwaiting.com on 5 October 2026.

How much does Qwaiting cost?+

On 5 October 2026, qwaiting.com listed four plans in US dollars: Starter at $249 a month, Business at $349, Enterprise at $399 and Custom at $649, with yearly billing that includes two months free. Each plan has a 14 day free trial. Check <a href="https://www.qwaiting.com/pricing" rel="nofollow noopener" target="_blank" class="text-indigo-600 font-semibold hover:underline">qwaiting.com/pricing</a> for current pricing.

Does Qwaiting have a free plan?+

Qwaiting's pricing page showed a 14 day free trial on every plan on 5 October 2026, but no free plan. Promptier has a free Starter plan for up to 30 customers a day, with no time limit.

Do customers need an app with Qwaiting or Promptier?+

Qwaiting lets customers join from a phone browser and also offers a mobile app for iOS and Android. Promptier runs only in the phone's browser, so customers scan a QR code and join with nothing to install.

Is Promptier a good Qwaiting alternative in India?+

For Indian clinics, salons, bank branches and service centres that want a simple QR queue without hardware, Promptier is a strong alternative. It is priced in rupees, starts free, charges per location and offers support in IST hours. Businesses that need kiosks, on premises hosting or many languages may find Qwaiting a better fit.

What is the best Qwaiting alternative for small businesses in India?+

For small Indian businesses that want a QR queue without hardware or a customer app, Promptier is a simple Qwaiting alternative: it starts free, then costs 499 rupees a month per location, with support in IST hours. Larger organisations that need kiosks, signage or on premises hosting may prefer Qwaiting.

Which is better for a small clinic, Promptier or Qwaiting?+

For a single small clinic, Promptier is usually simpler and cheaper: free for up to 30 patients a day, then 499 rupees a month for one location. Qwaiting's plans start at $249 a month and suit larger teams that need kiosks, integrations or advanced reporting.

Ready when you are

Try Promptier free at your counter today.

Set up your queue, print your QR code and serve your first customers in minutes. No hardware to buy and no app for customers.

Free plan, no time limit₹499 a month when you growSupport in IST hours